Good clear communication from a team eager to perform consistently well from top to bottom, enabling our business to run smoothly, and in turn allowing us to respond in kind to our customer base with a high degree of confidence in what we say.
An outstanding response time to any issues we have, whether a last minute change of spec, replacement glass or on the rare occasions we have a quality problem, the determination from Highland to put it right immediately with the least amount of fuss possible.
Keep up the good work!
Highland Glass have been working with Westal for many years successfully, Highland are a pleasure to deal with and are always contactable and professional. They are always looking to understand and develop solutions for our changing business needs. We can't recommend Highland enough as a local glass supplier.
When I bought Glassplace we had 3 glass suppliers. This was an unsatisfactory situation due to poor pricing, staggered deliveries and only average quality and service.
Since placing all our glass supplies with Highland, we enjoy the fastest delivery times, the best quality product every time, very competitive pricing and immediate action if we have a problem with a breakage or damage in transit, even when the problem is of our own making.
At Glassplace we consider ourselves lucky to have Highland on our side.